The Association of Banks in Malaysia (ABM) has received enquiries from the public about phone calls purportedly made using ABM’s hotline number, 1-300-88-9980. The calls received were alleged to be from a bank concerning credit card usage.

ABM would like to alert the public that such calls are fraudulent in nature. ABM and financial institutions, including credit card issuers, will never request for sensitive personal banking information via telephone calls, SMS or emails.

Members of the public must stay vigilant to protect their personal information at all times. Anyone who has provided his or her personal information to such callers are advised to immediately contact the bank concerned and lodge a police report. He or she may also contact ABM for assistance if required.

For more information on financial related scams, members of the public are advised to visit ABM’s website at www.abm.org.my or contact ABM at 1-300-88-9980.