HomeFor Banking CustomersAssistance for Financial Difficulties

Assistance for Financial Difficulties

Helpline

03-5516 9988 - Personal

1-300-80-3388 - Business

03-5516 9000 - Collections Center (Payment Relief Assistance)

Helpline

03-2383 0000 - KL

04-296 0000 - Penang

07-3406 000 - JB

1800-82-1010 - Sabah & Sarawak

Helpline

1300-88-1388 - Retail customers/Individuals

1300-80-1998 - Retail Business Banking

Helpline

03-9206 8118

Payment Assistance Program Enquiries:

03-2610 6000 - Mortgage (Residential and Commercial Property) and ASB Financing

03-2776 3111 - Personal Financing and Hire Purchase

03-9280 6270 - SME customers

03-9280 6416 - SME customers

03-9280 6391 - SME customers

Helpline

1300-88-8888 - Individuals

1300-88-8111 - Business Banking Clients

Helpline

03-2612 8019 - Covid-19 Relief Assistance Program Hotline

03-2612 8121 - Business Engagement Team (SMEs)

ABMConnect | Toll-free on 1300-88-9980

ABMConnect provides an avenue for consumers to clarify any doubts and verify information on conventional banking issues.