ABM and member banks showcase the benefits of internet banking to the media

March 6, 2014
Kuala Lumpur, Thursday, 6 March 2014: The Association of Banks in Malaysia (ABM) together with several of its member banks held a media briefing today to better share the benefits of electronic payments (e-payments) with members of the press. During the briefing, the banks took the opportunity to showcase their e-payment products, in particular Interbank GIRO (IBG) via internet banking and mobile banking, and to highlight the convenience of using e-payments.  Demonstrations to the media also encompassed the security features of online banking including the use of passwords, tokens and security devices. In addition, the banks explained their respective range of online cash management suites which are applicable for entrepreneurs and businesses.

“We wanted to provide the media an opportunity to experience first-hand a step by step walk-through of how banking transactions, in particular IBG transactions, can be performed online as we hope the media will be able to assist us in cascading the message to the banking public of how fast, affordable and convenient making payments and transferring funds via internet banking or mobile banking can be. This is especially so for businesses, as some are not familiar with how the processes and controls provided by the banks work,” said Chuah Mei Lin, Executive Director of ABM. 

Since October 2013, ABM, in collaboration with Bank Negara Malaysia and the Association of Islamic Banking Institutions Malaysia (AIBIM) has been conducting road-shows across the country to promote e-payments to consumers and businesses. Banks have hosted “Open Days” at their participating branches in conjunction with the road-shows and will continue to do so all through the month of March at selected branches to allow customers to experience or find out more about IBG. Banks have also assigned staff ‘ambassadors’ at the banking halls to assist customers to familiarize themselves with e-payment channels positioned at bank premises themselves, such as internet kiosks and automated teller machines (ATMs).  Members of the public are encouraged to approach their banks for information about these services as the banks would be most willing to guide them.

“We would like to urge consumers and businesses to sign-up for internet banking and/ or mobile banking facilities as soon as possible and to try them out so as to enjoy its many benefits. There are some simple set up steps involved so please do not delay in getting started. Do approach your bank should you require any assistance,” noted Chuah.

ABM and our member banks are in full support of the national agenda for the migration to  e-payments and would like to encourage members of the public to adopt e-payment which is a fast, affordable and convenient method of transferring funds and making payments.

For further enquiries, please contact ABM’s hotline, ABMConnect at 1300-88-9980 from Mondays to Fridays (save for public holidays), 9.00a.m. to 5.30p.m.
ABMConnect | Toll-free on 1300-88-9980

ABMConnect provides an avenue for consumers to clarify any doubts and verify information on conventional banking issues.