KUCHING: United Overseas Bank (Malaysia) Bhd (UOB Malaysia) partnered with leading business technology company StoreHub to help food and beverage (F&B) small businesses reduce operational costs amid the growing demand for online food delivery services.
The bank’s F&B small business customers can digitalise their food ordering operations, and save costs when using StoreHub’s tablet-based retail operating system and online food delivery service, Beep Delivery, said a press statement.
“The all-in-one system helps these F&B businesses keep tap on their menus, stock inventory movements and sales receipts, as well as generate daily sales activity reports conveniently via a sales performance dashboard, as there is no need for them to invest in additional equipment or software,” it stated.
Executive director and country head of Business Banking of UOB Malaysia Raymond Chui said the StoreHub collaboration is part of UOB Malaysia’s commitment to helping Small and Medium Enterprises (SMEs) in deepen their digital capabilities to overcome challenges and to grow their business.
“The ongoing Covid-19 pandemic has affected many F&B businesses across the country as people stay home in view of the government’s social distancing requirements, and in such an environment, there has been a growing demand for online food delivery services.
“For small F&B businesses to remain viable and relevant, they need to adapt quickly to customer preferences and demand. As such, we have teamed up with StoreHub to help our customers adopt a simple digital solution that enables them to meet the needs of their customers who prefer to order online and to dine in the comfort of their own homes.
“Therefore, in transforming and digitalising their operating model, our customers in the F&B sector can achieve long-term cost savings and also stay competitive in the digital economy,” he explained.
“Subsequently, UOB Malaysia’s customers can continue to subscribe to StoreHub’s operating system at 20 percent lower than the package’s prevailing subscription fee,” the statement continued.
“F&B businesses just need to add to their own website or social media accounts a customised link from Beep Delivery that their customers can click on to order food online, and this enables the businesses to manage their online food delivery services directly, instead of using third-party food delivery marketplaces.
In addition, StoreHub’s operating system will help F&B businesses reach a larger number of customers and enable them to adapt better to an operating environment where omni-channel customer engagement is key.
Chieftain and co-founder of StoreHub Fong Wai Hong said that in order to be successful in the new normal, restaurant and retail businesses need to adapt.
“Businesses that thrive are building a database of loyal customers, diversifying their sales channels that include e-commerce, food delivery and in-store, as well as digitalising their store operations.
To find out more about the StoreHub’s operating system, UOB Malaysia customers can call the Bank’s Business Banking Call Centre at +603-2616 6800 or visit uob.my/storehub.
