After a brilliant session on how payment transformation is driving customer experience at the eCommerce Expo yesterday, our panellists wanted to share their key takeaways:
Harshna Cayley – “Merchants, developers and even payment providers need a network of trusted partners to succeed in the complex, ever-changing payment ecosystem.”
Lynsey Verrillo – “Developers need to be part of conversations. They play a crucial decision-making role in digital payments for small businesses.”
Alpesh Manji – “The end-to-end experience that merchants expect is brought to life by a partnership of connectivity. Payments play an important, but not a solo role.”
Scarlett Reeves – “Everybody wants the best for retailers – that means each of us bringing our areas of expertise together as partners to help them succeed.”
These points echo what the panellists said at the end of their discussion – that providing the best UX for merchants and their customers is all about collaboration. What partnerships do you or your business value most?
#Retail #Partnerships #ECommerceExpo2023