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The Association of Banks In Malaysia

ABM: In response to letter-to-editor on "Beware the hidden counterfeit banknotes" published in The Star on 30 October 2017

We refer to the abovementioned subject matter.

On behalf of our member banks, The Association of Banks in Malaysia (ABM) would like to state that commercial banks in Malaysia are guided by stringent guidelines and protocols in relation to handling and dispensing currency notes. This includes ensuring that genuine notes are being dispensed over the counter and/or via automated teller machines to its customers.

We welcome the writer of the above letter to the editor, K Narayanasamy to contact us at ABMConnect at 1300-88-9980 or via email to This email address is being protected from spambots. You need JavaScript enabled to view it. to provide us with fuller details of the incident highlighted in the letter so that we can better address the same.

As a general reminder to the public, information and tips on how to detect counterfeit notes are available on Bank Negara Malaysia’s website, Security Features at a Glance.



ABM Connect | Toll-free on 1-300-88-9980

ABMConnect provides an avenue for consumers to clarify any doubts and verify information on conventional banking issues.

Copyright © 2018 The Association Of Banks In Malaysia.
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The Association of Banks in Malaysia (ABM) was formed in November 1973. Our membership is currently made up of the 27 commercial banks operating in Malaysia.

Since its inception, ABM has been actively involved in various initiatives to promote and strengthen the commercial banking industry to become more resilient, effective and efficient.

Tel No. : +603-2078 8041
Fax No. : +603-2078 8004
ABMConnect : 1300-88-9980

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