HSBC

Directory of SME Contact Information

Online/Internet Banking and ATMs Operating As Usual

Kuala Lumpur, Wednesday, 17 May 2017: The Association of Banks in Malaysia (ABM) would like to reassure the public that the electronic messages regarding the disruption of online/internet banking and Automated Teller Machine (ATM) services possibly due to ransomware attacks which have been circulating via social media are not true. Our member banks that offer online/internet banking and ATM services have confirmed that these services are operating as usual. While some ATMs around the country may experience occasional downtime during this period, such unavailability of ATM services were merely due to normal maintenance issues, such as machine replenishment requirements or routine systems management.

We would like to add that the commercial banking industry takes a very serious view of cybersecurity matters and has always been vigilant in managing risks relating to the same. Efforts are continuously made to ensure that the appropriate controls are in place according to best practices which involve robust check and balance mechanisms with timely transactions monitoring.

Members of the public are welcome to contact us at our ABMConnect hotline by dialing 1-300-88-9980, or emailing us at eABMConnect by logging on to our website, www.abm.org.my for any queries.



Copyright © 2021 The Association Of Banks In Malaysia.
Press enter to search
Press enter to search

Buckle

The Association of Banks in Malaysia (ABM) was formed in November 1973. Our membership is currently made up of the 26 commercial banks operating in Malaysia.

Since its inception, ABM has been actively involved in various initiatives to promote and strengthen the commercial banking industry to become more resilient, effective and efficient.

Tel No. : +603-2202 7223
ABMConnect : 1300-88-9980

Location Map




View larger map