2.
Phone Banking
Phone banking is a service accessible through any
touch-tone telephone. To activate this service, you
will require an access ID and Telephone PIN (T-PIN)
from your bank, which must be keyed-in each time you
access this service. A computerised voice prompt system
or a highly trained group of customer service officers
will guide you in performing your banking transactions
or respond to your inquiries.
Some of the services offered via phone banking include:
• Balance inquiries
• Fund transfers
• Bill payments
• Fixed deposit placements
• Loan or credit card payments
• Cheque clearing status
